Studio Policies

All appointments are by reservation only. We recommend booking at least 24 hours in advance to secure your preferred date and time. A non-refundable deposit is required at the time of booking to hold your appointment slot. Walk-ins are not accepted.

Deposits range from $12–$20 depending on the service selected. The deposit secures your appointment and is applied toward your final balance. Deposits can be paid via Stripe (online) and are non-refundable in all cases, including cancellations, rescheduling, and no-shows.

We require at least 24 hours' notice for any cancellation or rescheduling. All deposits are non-refundable and will not be returned or transferred to a future appointment.

A 10-minute grace period is provided. Arrivals more than 10 minutes late may result in a shortened service or the appointment being forfeited, as it impacts subsequent clients. If you know you'll be late, please call us immediately so we can do our best to accommodate you.

Clients who fail to show up for their appointment without notice will forfeit their deposit. Repeated no-shows may result in a requirement to prepay the full service amount for future bookings. We value your time and ours — please communicate any changes.

Deposits are non-refundable in all cases. In the case of unsatisfactory service, please contact us within 48 hours and we will work to make it right. Refunds for completed services are issued at the discretion of management.

To extend the life of your set: keep nails dry, moisturize cuticles daily with cuticle oil, wear gloves when cleaning or doing dishes, avoid using nails as tools, and schedule fill-ins every 2–3 weeks. If you experience lifting or damage, contact us immediately — do not pick at the nail.